Remote Executive Support · Founders & B2B Leaders

Remote Executive Support for Founders and B2B Leaders

I handle the operations — inbox, calendar, travel, and systems — so you can focus on building.

Every hour you spend on admin is an hour you're not making money. I fix that.

I'm Ladejobi Taiye Adebola — working with seed-stage and Series A founders who need operational reliability without the overhead of a full-time hire.

EnglishFluentYorubaNative中文 MandarinConversational
1,000+
Freshdesk Tickets
50+
Students Supported
3+
Years Experience
4
Tools Simultaneously

Proof of work

Real work. Real tools. Real results.

Google Sheets · SUMIF

CEO Travel Expense Tracker

Built an automated CEO travel expense tracker with a SUMIF budget dashboard for a December 2025 multi-city executive itinerary. Tracked 11 trips across Canada, Texas, and New York against a $15,000 ceiling. Flagged a $750 budget overrun before month-end close — enabling leadership to adjust spend proactively, not discover it retroactively.

11 trips · 3 locations · $15,000 ceiling · -$750 overrun
Inbox · Calendar Audit

Founder Inbox & Calendar Audit — SaaS Startup

Audited a seed-stage founder's 847-email backlog and 23-meeting weekly calendar. Implemented a 4-label priority system and time-blocked focus periods.

Founder reclaimed 11 hrs/week · zero missed investor calls in 30 days
Google Calendar

Exam & Event Scheduling

Coordinated individual student exam unit scheduling across multiple daily sessions at institutional level with zero conflicts.

20+ students across multiple exam periods
Freshdesk

High-Volume Ticket Management

Processed 1,000+ tickets over 7 months at iSON Xperiences (M-KOPA Support). Chat & email queues with SLA compliance.

1,000+ tickets resolved — SLA maintained
Staff Portal · CRM

Student Records & Admissions

Operated Iconic University's admissions portal — applications, programmes, statuses, referral sources and payment verification.

Multiple programmes with full status tracking
Google Sheets

Student Follow-Up Tracker

Built and maintained an Unregistered Admitted Students sheet tracking IDs, contacts and follow-up dates.

ID · Admission No · Name · Phone · Email · Last Follow-Up
Gmail · Email Mgmt

Mass Follow-Up Campaigns

Sent organised, professional follow-up reminder emails to 25+ students per batch via institutional Gmail.

25+ emails per campaign, tracked & logged
Helpdesk · Escalation

First-Line Technical Support

Resolved account access and technical issues for 50+ students, escalating complex cases with full documentation.

50+ users · zero unresolved escalations

Featured case study

CEO Travel Expense Tracker

Built an automated CEO travel expense tracker with a SUMIF budget dashboard for a December 2025 multi-city executive itinerary. Tracked 11 trips across Canada, Texas, and New York against a $15,000 ceiling. Flagged a $750 budget overrun before month-end close — enabling leadership to adjust spend proactively, not discover it retroactively.

11
Trips tracked
3
Locations
$15,000
Budget ceiling
-$750
Overrun flagged
CEO travel expense tracker — December log with colour-coded categories, status and currency
Expense tracker detail — amounts, status, meals and receipt columns
Budget dashboard — SUMIF totals per category showing $750 overrun against $15,000 ceiling
Google Sheets SUMIF Dashboard Budget Tracking Data Validation Conditional Formatting

Featured case study

Founder Calendar Optimization

Executive Assistant · Alex Chen, CEO, FlowTrack (Seed-Stage B2B SaaS)

Color-coded founder calendar with focus blocks, investor calls, travel and buffer windows
Problem

23 weekly meetings, zero focus time, double-bookings, missed investor call due to a timezone error. Founder was reactive, not proactive.

System
  • Red — Investor / Board. Immovable. Auto-prep doc attached 24h before.
  • Green — Focus Blocks. Auto-decline new invites. Protected deep work.
  • Yellow — Buffers. Scalable recovery + admin windows between meetings.
  • Dark grey — Travel. Integrated flights, transfers, and time-zone math.
Proof
Before/after calendar screenshotsAuto-decline rule configInvestor prep doc template
10 hrs
Reclaimed weekly
0
Double-bookings (90d)
100%
Investor call punctuality
23→focused
Weekly meetings

Why I work with founders

Your admin should never become your bottleneck.

I've supported leadership in fast-moving environments — university admissions, high-volume customer operations, and institutional travel logistics. I know the cost of a founder's distracted hour. My job is to make sure your admin never becomes your bottleneck.

How we work together

From overwhelmed to operational — in 30 days.

WEEK 1
Audit & Setup

I review your current inbox, calendar, and tools. We define your 'only I can do this' vs. 'hand it to me' boundaries.

WEEK 2
Systems Live

Priority labels, calendar rules, and communication protocols are active. You start feeling the difference.

WEEK 3-4
Optimization

Weekly check-ins to refine what's working. By day 30, you have a fully operational back office.

Technical proficiency

Tools I use daily.

Gmail / Inbox
Advanced filtering, labeling, and zero-inbox systems
Google Calendar
Complex scheduling, conflict resolution, investor meeting logistics
Google Sheets
Dashboards, budget trackers, data validation, conditional formatting
Google Docs
SOPs, meeting notes, proposal drafting
Freshdesk
1,000+ tickets resolved, SLA compliance, escalation routing
Slack
Real-time founder support, channel management, async workflows
Zoom / Meet
Meeting coordination, recording, transcription summaries
Microsoft 365
Cross-platform document and calendar sync
AI Tools (Claude, Gemini)
Daily use for: email drafting, meeting summary generation, SOP creation, research synthesis, and spreadsheet formula optimization

Work history

Where I've delivered.

Jan 2026 – Present
Administrative Support Officer
Iconic Open University (Hybrid — Administrative & Operations Dept.)
  • Processed and screened 200+ student admission applications against institutional requirements; approved qualifying applicants and followed up on incomplete or ineligible submissions to resolution
  • Coordinated virtual test scheduling for 20+ students simultaneously across multiple time zones via Google Calendar — 100% on-time delivery, zero scheduling conflicts
  • Maintained and updated student records, correspondence logs, and administrative reports in Google Sheets; managed document filing with high accuracy across multiple active programmes
  • Served as campus Finance Officer: reviewed and approved Payment Request Forms (PRFs) before disbursement; submitted financial reports on materials and resources under direct management
  • Resolved account access and technical support issues for 50+ students with zero unresolved escalations; handled enquiries via email and calls with professional response standards
  • Designed and maintained a student follow-up tracker in Google Sheets; executed mass follow-up email campaigns to 25+ students per batch, tracked and logged per campaign
2024 – 2025 (7 months)
Customer Care Representative
iSON Xperiences — M-KOPA Support (Onsite)
  • Processed 1,000+ Freshdesk support tickets over 7 months, managing high-volume customer enquiries via chat and email while consistently maintaining SLA compliance
  • Accurately documented customer concerns, account issues, and service complaints; escalated complex cases with full documentation to appropriate resolution teams
  • Demonstrated rapid tool adoption — independently onboarded to Slack and all internal platforms within days of deployment with zero hand-holding required
  • Maintained professional response standards across all customer touchpoints, contributing to consistent brand experience under high-volume conditions
2021
SIWES Intern — Data & Administration
National Bureau of Statistics (NBS)
  • Assisted in statistical data collection, entry, and record organisation for formal reporting, maintaining high accuracy under institutional supervision
  • Supported administrative coordination and office operations including document management and clerical tasks; gained foundational experience in structured data handling and professional reporting

Leadership & Governance

Rotaract Club — board, secretariat & projects.

Additional governance and operations experience from multiple elected and appointed roles.

Current
Immediate Past President (IPP) & Board Member
Previous
Vice President
Previous
Club Secretary
Previous
Project Chair
  • Provided strategic leadership and governance oversight as a member of the Board of Directors
  • Coordinated executive meetings, prepared agendas, documented outcomes, and tracked follow-up actions
  • Managed stakeholder communications across members, partners, volunteers, and community organizations
  • Led cross-functional projects end-to-end — coordinating resources, timelines, and team activities
  • Organized events, community initiatives, and volunteer programs requiring detailed scheduling and logistics coordination
  • Maintained official records, meeting documentation, reports, and organizational correspondence as Club Secretary
  • Supported leadership succession planning, operational continuity, and strategic decision-making as VP and IPP

Availability & Fit

How I show up.

Response time
Within 4 hours during business hours (9 AM – 6 PM WAT / GMT+1). Urgent items flagged via Slack.
Availability
Monday–Friday. Weekend support available for travel emergencies only.
Not a fit if
You need 24/7 coverage, coding/technical development, or executive coaching.

Support Packages

Three ways to get your time back.

Monthly retainers built for founders who need operational reliability — not another full-time hire to manage.

Founder's Core Support

20–30 hours/month
$600–$800/ month
  • Inbox & priority management
  • Calendar coordination & meeting prep
  • Travel & expense tracking
  • Weekly operations summary
Book a fit call

Executive Operations Partner

Most Popular
40 hours/month
$1,200–$1,600/ month
  • Everything in Core Support, plus:
  • CRM & data systems upkeep
  • Investor meeting logistics & deck prep support
  • SOP documentation & team onboarding support
  • Real-time Slack availability during business hours
Book a fit call

Full-Time Placement

Dedicated retainer
let's discuss
  • Full-time embedded executive support
  • Custom scope & deliverables
  • Direct, dedicated availability
  • Tailored systems & SOPs for your operation
Book a fit call

Send me your biggest time-waster.

I'll reply with exactly how I'd fix it — no pitch, no pressure.